From Start To Finish

Lead Time
We normally require 10-12 weeks notice to complete an order for Antique material, and approximately 8-10 weeks notice for Old Growth material. A slightly longer lead-time is required for a quantity of all one-width boards, and extra wide widths. Once we receive a 50% deposit, we will begin processing your order. The remaining balance will be due just prior to shipping.

When your flooring material arrives at the job site, it has gone through our 9-step inspection for quality assurance. The boards have been milled, tongue & grooved, fumed, and once properly acclimated, are ready for installation and on-site finishing.

For best results we suggest a minimum of two weeks for proper acclimation at the job site, but this can vary between the different species of wood.

We are a full service company providing material, installation, and fine finishing. We will work closely with anyone that you choose to ensure that everything is handled to your customer’s satisfaction. We also have a network of many talented installer/finishers throughout the country, which we can recommend.

Installation Over Radiant Heat
Over 50% of our flooring projects are installed over radiant heat. With proper acclimation and installation we have been most successful with this.


Samuel I. Ortiz
(919) 630-5917 direct line
(800) 542-4812 office
Myra Hogan
Director of Sales & Marketing
(919) 521-1026 direct line
Michele Solomons
Design Hardwood Flooring
California, and the west
(323) 930-1330 X232
Daniel M. Gonzales
DMG Architectural Specialist, LLC
Atlanta & Chicago
(678) 371-5483